Norwin Pharmacy is now offering the Refill Reminder Program as a value added service. We are offering this voluntary program to our maintenance medication customers as a convenience, and at no extra charge. The benefits of this program:
- Medication that you use consistently will be refilled automatically.
- Norwin Pharmacy will contact you when our records indicate time for refills.
- You will be more compliant in taking your medication as we will make sure you always have your medications available to you.
Guidelines:
- You must be on a consistent, routine medication schedule.
- You must fill out the Refill Reminder Program enrollment form.
- You will notice “CP”(Compliance Program) in the “Name” field
as a means of universal identification.
- Norwin Pharmacy will call each month to confirm your list of medications.
- Norwin Pharmacy will get authorizations to refill prescriptions so that you will not be without medications.
- For consistency and convenience, Norwin Pharmacy will set up all maintenance medications to be filled on the same specific date each month.
- Norwin Pharmacy will set up any new routine medications the FIRST TIME as a partial fill to catch up with the regular scheduled monthly fill.
- If you are not ready for a refill, the Pharmacy Technician will need to discuss the reasons why. (i.e. – change in dose, medication discontinued, etc.) If you are experiencing any problems (i.e. – side effects, adverse reactions, therapy concerns, etc.), the Pharmacist will take over the call.
- If you are simply non-compliant, we can try to help you over come the obstacles in your way to becoming compliant. (i.e. – side affects timing, personal concerns, forgetfulness, etc.)
- If forgetfulness is an issue, we offer another special packaging option, which is a multi-dose packaging system divided by date and time.
We will offer a reward to those customers who are on the program for 3 months in a row. |
